PRIVACY POLICY
1. Introduction
This Privacy Policy explains how essencevial.com collects, uses, stores, protects, and discloses personal information when customers visit the website, place an order, contact us, or otherwise interact with our services.
2. Information We Collect
We may collect information provided by customers when they place an order or contact us, including name, billing address, shipping address, email address, telephone number, order information, payment-related information, and other information necessary to process an order or provide customer service.
We may also collect technical information associated with website use, including IP address, browser information, device information, website activity, and other information generated through the use of the website.
3. Use of Personal Information
We may use personal information to process and fulfill orders, process payments, arrange shipping and delivery, provide customer service, communicate regarding orders, respond to inquiries, prevent fraud, maintain website security, improve website operations, and comply with applicable legal obligations.
4. Payment Information
Payment information may be processed through third-party payment processors. essencevial.com does not need to store complete payment card information when payment processing is handled by an authorized payment service provider.
5. Disclosure of Information
Personal information may be disclosed to service providers and business partners when reasonably necessary to process payments, fulfill orders, arrange shipping, provide website services, provide customer support, prevent fraud, or comply with legal requirements.
6. Cookies and Similar Technologies
essencevial.com may use cookies and similar technologies to maintain website functionality, understand website usage, improve the customer experience, and support website security and operations.
7. Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Retention of Information
Personal information may be retained for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
9. Privacy Rights
Where applicable, customers may have rights concerning access to, correction of, or questions about their personal information. Requests may be submitted using the contact information provided on the website.
10. Canadian Privacy Law
Where applicable, the collection, use, and disclosure of personal information are handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version may be posted on essencevial.com and will apply from the date it is posted.
12. Contact
For privacy questions or requests, customers may contact:
Company: AMCOR PACKAGING CANADA, INC.
Email;packaging@essencevial.com
Address: 95 Biscayne Crescent, Brampton, ON L6W 4R2 Canada
Phone: 1 9057698070